Guest information at the Parkhotel Bad Griesbach
Good to know
Arrive and feel good at the Parkhotel Bad Griesbach. To help you find your way around our hotel at any time, we have compiled all the essential information about our hotel for you
(all services and information are subject to the Corona regulations).
We wish you a pleasant stay
Your PARKHOTEL team
A la carte
Looking for even more variety? If so, you can (even if you’ve booked the half board package) reserve a table in our “Alois Stüberl” restaurant and enjoy the delicacies from the à la carte menu (depending on availability, not inclusive). We invite you to get to know Bavaria at its best – through food! If you have any questions, please just ask! Our à la carte service is available from 6 p.m. to 9.30 p.m., from Monday till Saturday.
Additional blanket
Available upon request. Please ask our housekeeper or at the hotel reception
Airport
The nearest airports are in Munich (150 km) and Linz (100 km). Please ask at the reception for more information and for a transfer service.
Allergies & intolerances
All rooms and suites have hypoallergenic blankets and pillows. Special hypoallergenic bed linen is available upon request. Please let us know about any allergies and intolerances in good time so that our kitchen team can cater to your needs. You’ll find gluten- and lactose-free breakfast items at the breakfast buffet.
Arrival and departure
On the day of arrival, the rooms and suites are available from 3 pm, as well as the use of the thermal wellness area. On the day of departure we ask you to release them until 12 o`clock, furthermore access to our thermal wellness area is guaranted until 12 o`clock. Once your luggage is packed, our reception staff will be happy to help you - please let the reception team know if you´d like help with yourluggage (extension 108) and hand in your room card/key personally at reception. Please note that our general terms and conditions apply if you arrive late or depart early.
Banks and ATM
You’ll find an ATM (cash machine) here on the ground floor of the hotel – next to the entrance to the fitness area. Please ask at reception for information about banks in the area and their opening times.
Bar
Enjoy the relaxed atmosphere of our lobby bar, where you can indulge in an espresso, savour regional delicacies slowly or meet over a glass of good wine or refreshing beer after an active day. Open every day from 1 p.m. to 12 midnight. See also “Happy Hour”: there is 25% off cocktails and long drinks from the bar menu at our hotel bar between 5 p.m. and 6.30 p.m. every day.
Bath and hand towels
You’ll find bath and hand towels for visiting the sauna and swimming pool in the swimming bag in the bathroom. A charge of € 2,- per towel applies if you require more than one sauna towel per day. Please do not leave used bath towels in the spa area – leave them in your bathroom. For the chambermaids, towels on the floor of the bathroom means “please exchange”.
Bathrobe button
To avoid confusion in the spa about whose bathrobe is which, please attach this button with your room number onto the pocket of your bathrobe. When you depart, simply leave the button on your bathrobe or in the room.
Bathrobes, swimming bags, towelling slippers
You’ll find cottony hotel bathrobes and a swimming bag in your room or suite. These are for your use while you are staying with us (if you’d like a new swimming bag to take home with you, they are available for purchase in the hotel shop or at reception). We also provide towelling slippers in your room. If you would like fresh bathrobes, please contact reception or housekeeping (extension 114).
Bathroom Stool
Available upon request. Please ask our housekeeper or at reception.
Bed linen change
Bed linen is changed every three days or every day upon request.
Beauty Lounge & Shop
Please book appointments for beauty treatments at the reception in good time, ideally before you arrive. Our highly trained spa team will be happy to advise you.
Bestseller Ladies First 2 Days for Your Beauty · 119 Euro Day 1: facial care with a cleansing peeling, exfoliation and eyebrow shaping, face massage, mask, finishing treatment (approx. 75 minutes) Day 2: face massage with active substance vial (approx. 30 minutes)
Beauty Lounge & Spa opening times Monday, Saturday: 9 a.m. to 3 p.m. Tuesday, Wendesday, Thursday, Friday: 9 a.m. to 5 p.m. Beauty Shop opening times Monday to Saturday: 9 a.m. to 12 noon
Breakfast buffet
In the restaurant from 7 a.m. until 10.30 a.m. The extensive selection is exclusively for consumption in the restaurant. Late-sleeper breakfast is served in the restaurant until noon.
Bridge
Please ask at the hotel reception for information about our bridge weeks or have a look at our website www.parkhotel-badgriesbach.de
Brunch
A lavish breakfast with a seamless transition into lunch promises hours of indulgent pleasure. What better way to spend time with family and friends! With our “Brunch” from 11 a.m., enjoy delicious breakfast classics as well as soups, salads, warm main courses and desserts. You’ll find up-to-date brunch dates on our website and in the hotel brochure.
// Hotel guests: € 17,- surcharge per person (breakfast buffet in combination with brunch incl. hot drinks, speciality coffees and prosecco)
// External guests: € 36,- per person (advance reservation required)
Caddy room
After finishing your round of golf, you can store your equipment in the caddy room (underground car park). You can get the key for the boxes at the hotel reception. In addition, there are plenty of storage areas and power sockets for charging batteries.
Car park
Fees apply. We kindly ask you to keep to your assigned spaces. No liability is accepted for damage caused by third parties.
Celebrations/family gatherings
If three or even four generations are gathering for a special anniversary or simply to enjoy some time together on holiday, we´ll be happy to organise everything on your behalf so you can simply sit back, relax and enjoy yourself! Please contact us - we´ll be more than happy to prepare a quote.
Charging point
If you travel by e-car you can only park on PREMIUM parking spaces (see parking). The power costs are inclusive.
Charging station for e-bikes
You can park your bike in the lockable bike depot. Please ask at the hotel reception.
Chemical cleaning
If you have any clothes you´d like cleaned, please hand them in at the hotel reception or to the housekeeper (in the laundry bag). Clothes are taken for cleaning every day (except Sundays and bank holidays) and are returned within 2 to 3 working days. The cleaning charge is added to your room account.
Coffee and cake
Enjoy a selection of fresh cakes from our in-house pâtisserie every day from 1 p.m. - served in the hotel lobby, at the pool bar and in summer on the hotel terrace.
Credit cards
You can pay your bill and for any extras using American Express, Mastercard, Visa and EC (debit) card.
Cure Holiday
This established form of health care was declared on an obligatory basis by the statutory health insurance. That is to say that you can apply for cure every three years, even more often by medical necessity. The health insurance will absorb a great deal of the costs. Even a cure holiday is possible if the medical care is insufficient at the place of residence or can`t be realised by reason of special jobrelated or familistic circumstances. in that case you can freely choose your health resort, the accomodation and the spa doctor. One of the most famous health resorts in Bavaria is Bad Griesbach. We like to tell you how to apply for a stay at our health spa, what costs are absorbed by the health insurance and what else you have to know about provision for the spa hotel, www.parkhotel-badgriesbach.de
Departure time
Please check out by 12 noon on the day of departure. Depending on availibility, you can also extend your stay until 10 p.m. on the day of departure- a charge of 50% of the current room price per room (excl. dinner) applies for this service. Please discuss all changes to the agreed departure date with the hotel reception staff in good time.
Dinner as part of the pre-booked "indulgence" half board package
Dinner we serve in the time from 6 p. m. until 9.30 p. m.. Please discuss any changes to and take-up of the à la carte offering with the restaurant management. We will be happy to reserve a table for you in the restaurant at an agreed time. Your appearance makes an important contribution to the elegant ambience of our establishment. To maintain the desired atmosphere in the hotel, please wear appropriate, discreet clothing, and please do not enter the restaurant and dining area wearing tracksuits, sportswear, bath slippers, bathrobes, etc.
Doctor, pharmacy, hospital
Emergency number from the room for Germany: 0112 (emergency medical services). Plese ask at the hotel reception for information about pharmacies in Bad Griesbach, about the hospital in Rotthalmünster and about the consultation hours of licensed doctors.
Doctor´s practice in the hotel
Dr. med. Friedrich Setzer´s Practice for General medicine and Naturopathy is located in the hotel itself. Monday to Friday: 8 a.m.- 12 noon. Afternoons, Saturdays and bank holidays: by arrangement Telephone: +49 (0) 8532 96270, Email: kontakt@praxis-setzer.de
Dogs & Cats
Please already announce with your booking if you like to travel with your dog or cat. The accomodation is only available on request and in special room categories (Economy, Comfort & Maisonette traditional). There are two dogs/cats maximum permissible. We charge € 20,- per day for your dog/cat, without feed. Please note that animals are not allowed in our restaurant, in the spa-area as well as on the lawn for sunbathing (pool area) and that a calm stay alone in the room should be possible. We apologize for any inconvenience that we have to charge a cleaning effort of € 280,- for a special cleaning and when necessary cost of repairs. There are two dog stations with dog bags for your walks in the health resort. If you require any other equipment such as feeding bowls, dog towels, etc., we’ll be happy to help.
(E-) Bikes
Mountain and city bikes are available to rent for a fee via the hotel reception during the sesaon (March to October). Please make a reservation for your desired time well in advance! Rental prices for e-bikes: up ti 1 hour "test drive": free of charge (subject to availability) 2- to 4 hours incl. helmet: € 19,- / full day incl. helmet: € 29,- / we can also prepare a lunch picnic for the road from € 10,-.
Emergencies
Please always dial the "0" at the start: Medical emergency service: 0116117 / Police: 0110 - general emergency number for the police / Fire service: 0112 - in case of fire, accidents or medical emergencies.
Excursion suggestions
You´ll find excursion suggestions at the hotel reception. Our reception staff will h´be happy to advise you.
Express check-out
Possible upon presentation of proof of cost absorption or by providing your credit card details. The data sheet is available at the hotel reception.
Fire
Please follow the fire and rescue plan, which you´ll find in the entrance area of your room.
Fitness Centre
To get to the fitness centre, head to the right past the hotel reception, down the stairs in the stairwell, and enter through the glass door to your right. Our fitness room is equipped with TechnoGym equipment for cardio and weight training. The fitness machines include treadmill, exercise bike, multi-gym machine, dumbbells, leg trainer, gymnastic balls. Fitness and relaxation classes are also held in the spacious fitness room. You can use the equipment for personal training at all times outside class times (please see the current class program). You’ll find information on induction training, other fitness options and the latest sports program at the reception. No liability is accepted for the use of the equipment without supervision.
Flowers
We would be happy to organise a bouquet of flowers according to your wishes. Please just ask! (Subject to business opening hours).
Games
What better way to relax and have fun with your partner or family than by playing games together! Please contact our reception team if you´d like to borrow card games or board games.
Golf, golf lessons
Our partner is the Bad Griesbach Golf Resort, Europe´s No. 1 golf resort, where you´ll receive a 20% discount on green fees when you show your "room card". The resort has five 18-hole courses and three 9-hole courses. Children aged up to 15 can play free of charge there (minimum requirement: a DGV German Golf Association Gold Badge or handicap). Every Tuesday from 3 p.m. to 4 p m. (during the golf season) you can take part in a free golf taster session. Please ask at the hotel reception for further information.
We also have partnerships with the following golf clubs:
// GC Sagmühle
// Bella Vista Golfpark
// Rottaler Golf & Country Club
// Thermen GolfClub Bad Füssing
The reduced green fees can only be booked via the hotel reception.
Golf shoe / shoe cleaning service
Simply hand in your shoes at the hotel reception before 10 p.m. and set off for the course from 7 a.m. the next day with freshly cleaned and polished golf shoes. We can also replace your spikes or laces upon request and for a small fee.
Hairdresser
Whether you´d like a new hairstyle, colour or a pleasant wash - our reception team would be happy to organise an appointment in a nearby hair salon.
Half board
A table is reserved for you in the restaurant area at the agreed time each evening. Please contact the restaurant management to make changes. Please notify the restaurant management if you would like to take up the à la carte offer.
Happy Hour
Daily from 5 p. m. until 6.30 pm Let our bar team mix some amazing drinks. You will receive 25% on cocktails and long drinks from the bar menu.
Hiking, Nordic Walking and cycling
Strap on your backpack, pick up your Nordic walking sticks or get your bike ready and prepared – then you’re all set to go! The hilly landscape around Bad Griesbach is perfect for hiking, Nordic walking and cycling. The gently rolling hills of the Rottal might be challenging on the way up, but offer splendid views of a varied country landscape, including fields, orchards, forests and scenic villages. The well-signposted network of paths extends 242 kilometres around the whole of Bad Griesbach and the surrounding area – the perfect way to explore the landscape, cultural sites and points of interest. Please ask at the hotel reception for clear maps and route suggestions, as well as rental Nordic walking poles and backpacks, subject to availibility.
Housekeeper
If you would like additional pillows, blankets, duvets, hot-water bottles or bathrobes, our housekeeper will be happy to help you.
Hygiene
Through our safety and hygiene concept, we do everything possible to keep our guests safe. You can find further details at www.parkhotel-badgriesbach.de
Hygiene products
...such as toothbrushes, toothpaste and shaving sets are available from our housekeeper or at the hotel reception.
Idun Thermal Baths
Opening times 7 a.m. - 8 p.m. every day, Saturday till 10 p.m. (The use is subject to the legally defined covid rules).
Every guest gets a transponder wristband to justify the access to the in-house thermal spa. The occupancy rate and access rules can be viewed on the room TVs* and in the lobby bar. Please don’t forget to take the towels from your room and to wear your bathing slippers. Thank you! *TV channel 50
// Thermal mineral water pool 150 m2 (36°) with massage jets, current stream and waterfall
// Hot whirlpool, indoor and outdoor, with thermal mineral water (37°)
// Outdoor sports pool (94 m2 ) with freshwater (28°)
// Thermal mineral water well (for drinking medicinal waters)
// Steam grotto with fragrance (opening times: 7–9 a.m. and 10 a.m.–7 p.m., saturday till 9 p.m.)
// Finnish sauna and bio-sauna with plunge pool
// Relaxation room // Unctorium (anointing room with refreshing and nurturing body lotion)
// Sabbia Med® sand and light oasis
// Infra-red cabin (warmth)
Our Bad Griesbach thermal mineral curative water is a fluoride-containing sodium carbonate–chloride thermal spring. The water comes from three mineral springs at depths of up to 1,522 meters, with temperatures of 30° C (Karlsquelle), 38° C (Marienquelle) and 60° C (Nikolausquelle). The Bad Griesbach curative water also contains more than 1,000 mg of dissolved minerals and may therefore officially be labelled a “mineral” water.
Indulgence Duo
Our additional offer for hungry guests and gourmets: as part of the half board package or just because you want to... you can choose to dine in the Parkhotel Restaurant or in the Gutshof Penning Restaurant (open from March to October, not inclusive).
Interim bill
Possible at any time upon request - please ask at the hotel reception. The hotel cash desk is open from 7 a.m. to 10 p.m.
Iron/ironing board
Both are available to borrow - please contact our housekeeper or hotel reception.
Ironing service
Possible within 1 hour. If you have a lot of clothes to iron, please hand them to the housekeeper or at reception by 9.00 a.m. (fee based). Clothes will be returned within 12 hours (except Sundays and bank holidays).
Journey of indulgence
You can also choose between the offers from our indulgence calendar (not inclusive): every month our chef creates very special seasonal dishes! Or how about a candlelight dinner? In the cosy winther months, you can also enjoy an indulgent fondue evening. Surprise your favourite person and reserve a very special evening for two!
Leisure and activities programme
At reception and in the Morgenpost you can find information on Parkhotel’s current weekly program, featuring events, activities, tastings, menu selection, weather forecast and much more.
Liability
We only assume limited liability for valuables deposited in the room safe. You can deposit major valuables in the hotel safe at the reception anytime.
Library
There is a small but wonderful library in the Rottal Salon, for reading while on holiday. Please ask at the hotel reception for current newspapers and magazines (charged).
Lost property
Please ask our housekepper or at reception.
Luggage service
We´d be very happy to help you with your luggage upon arrival and departure. Please just ask!
Luggage storage
We would be happy to store your luggage at reception.
Massage & physiotherapy
In the Venus Health Centre. Appointments by prior arrangement.
Minibar
Small snacks and a selection of cool drinks are available in the minibar in your room. Items consumed will be automatically added to your room account. Other orders incur a € 5,- room service surcharge.
Nordic walking
Nordic walking sticks and rucksacks can be borrowed for free from reception, subject to availibility. See also hiking.
Packed lunch
Order a packed lunch in advance at reception. We offer you our packages in different sizes and variations from € 10,- depending on your needs and hunger (charged).
Parking
Bad Griesbach Therme is a car-free place to a large extend and for this reason we provide underground garage parking spaces for all our guests. You can choose between three versions:
1. PREMIUM Parking Space: Here you can park in close proximity to the underground hotel entrance. You have got a confirmed reserved parking space with electronic parking space lock for € 14,- per night. Alternatively you can also book a doubleparking space for € 20,- per night here. If you travel by e-car, parking is only possible in this area. However the power costs are included here. These carports are only reservable on request and availability. Costs for charging without reserved parking space €20.
2. Hotel sector basement car park: For a free selectable underground garage parking space in the front hotel area (not premium parking space) we charge € 9,-. These spaces are only reservable on request and availability as well. Thank you for your understanding.
3. Southern section basement car park: Basically there is a freely selectable parking space for you in our southern section basement car park. Here you can park for a reduced price of € 5,- per night (about 200 metres/5 minutes inside the basement car park away from the underground hotel entrance). Of course you can park in front of the main hotel entrance (outer access or alternatively at the underground entrance) for a short moment for the check-in as well as the loading and unloading of your car.
You recognize the Hartls Parkhotel sector in the underground parking space - which is also used by other hotels - by the blue marking. Please note the maximum hight of 2 metres.
Personal training
Training with a personal trainer is so effective precisely because sesssions are tailored to your personal needs - whether you´re looking to improve flexibility, ease pain or lose weight. If you´re interested in a personal training session during your holiday, please simply ask! (from € 72,-/hour).
Photocopies
Service available at the reception for a fee.
Petrol station
The next petrol station ca be found in the city of Bad Griesbach / Rottal. AVIA Tankstelle, Passauer Straße 45, 94086 Bad Griesbach im Rottal.
Pillow Menu
...for extra comfort. A good night´s sleep is revitalising and sets you up for a great day. We have a large selection of pillows for you to choose from so you can enjoy restful sleep - even when you´re miles away from your own bed!
- Natural, down/feather, medium
- Natural "comfort pillow", 40x40 cm
- Synthetic "comfort pillow", 40x40 cm (already in the room, additional ones available)
- Synthetic pillow, medium (already in the room, additional ones available)
- Synthetic neck-support pillow, firm
- Synthetic crescent-shaped pillow
- Synthetic health pillow, soft (adjustable)
- Synthetic side-sleeper pillow
You can also change the hardness of your mattress. Our reception team is at your service 24 hours a day - dial extension 108.
Pool bar
We serve your favourite drinks, snacks, ice creams, cake specialities and delicious Meinl coffee at our pool bar from 12 noon until 5 p.m. every day.
Post
Your holiday post is in your key box at the hotel reception from around 11 a.m. every day. We would also be happy to take care of sending items for you. Postal stamps are available at the hotel reception (for a fee).
Postcards
A small selection of postcards is available free of charge at the hotel reception.
Radio
You can listen to the radio via the television in your room, see the TV information on the television.
Reception
The hotel reception is staffed 24 hours a day and can also be reached by calling 108 internally.
Restaurant opening times:
// Breakfast: 7-10.30 a.m.
// Breakfast for late sleepers: from 10.30 a.m. until noon
// Warm meals: 12 noon - 9.30 p.m. (last order)
// Half board: dinner from 6 p.m. to 9.30 p.m.
// À la carte in "Alois Stüberl": 6-9.30 p.m. (Monday till saturday, reservation required)
Room service
Meals available every day from 7 a.m. – 10 p.m. Drinks available every day from 6 a.m.–12 midnight. You’ll find a small selection of drinks and meals in our room service menu. We charge a room service fee of € 5,- per person/order.
Room service breakfast
Please fill in the breakfast door label (which you’ll find in the welcome pack) and hang it outside your room by 3 a.m. Room service surcharge of € 5,- per person (no extras).
Safe & valuables
Free of charge at the hotel reception and in all rooms.
There is a safe for storing your valuables in every room and suite. You can also leave your valuables for safekeeping at the reception.
Satisfaction
We want to do everything possible to ensure that you are completely satisfied! Please let us know if anything fails to meet your expectations at any time - ideally straight away so that we can make your stay with us as wonderful as you deserve it to be.
Seminars, conventions and incentives
In addition to stunning surroundings, our hotel also offers an extensive and professional service for succesful conferences, seminars and incentives. Your seminar participants can look forward to enjoying our Panorama Room, outstanding facilities, an impressive accompanying programme and superior 4-star comfort and service.
Sewing service
Please contact the housekeeper or hotel reception. There is a sewing kit in your room.
Shoe cleaning service
See Golf shoe/shoe cleaning service.
Shoe shine machine
Shoe shine machines are located at the entrance to the underground car park, outside the toilets by the fitness room and in the gallery corridor.
Shuttle service to golf courses
This service is available, by arrangement and subject to availability, between 9 a.m. and 4.45 p.m. We would like to ask you to sign in one day in advance just to ensure this service for your favoured time of day.
Shuttle service to Karpfham train station
This service is available, by arrangement and subject to availability, between 9 a.m. and 6 p.m. Please request this service one day in advance to ensure it is available at your desired time.
Smoking
All rooms and public areas are non-smoking zones. However, you will find ashtrays and comfortable seating options in all outdoor areas.
Sport programme/health and fitness classes
we offer a programme of free health and fitness classes from Monday to Saturday. Why not join in? You´ll find further information and the current schedule at the hotel reception. See also (E-) Bike, Fitness Centre, Golf, Nordic Walking, Hiking, Yoga.
Taxi
We would be happy to book a taxi for you - please contact the reception.
Telefax & photocopies
These services are available for a fee at the hotel reception.
Telephone
You´ll find user instructions and further information next to your telephone. Charges are automatically added to your hotel bill. Any phone messages left by callers are kept in your key box at the hotel reception.
Tennis
Open-air courts, information and reservation via the hotel reception.
Tracksuits and bathrobes
When consuming food and drink, please wear appropriate clothing in the restaurant and hotel lobby.
TV guide
The current TV program can be found in your room.
Umbrellas
Umbrellas can be borrowed from the reception.
Venus Health Centre
Registration: Monday - Friday from 9 a.m. to 2 p.m. Treatment time: Monday - Friday from 8 a.m. to 5 p.m. Saturday & Bank holiday (except Sunday): by arrangement You can find further information at: www.gesundheitszentrum-venus.de
Visitor card
The Bad Griesbach Visitor Card gives you access to compilentary services and numerous discounts. You will be given the card at reception when you arrive from 6 p.m. on and it is activated fot the duration of your stay in Bad Griesbach.
Vouchers
Do you have a voucher? To make sure we can take your voucher into account immediately, pleas present it at reception when you check in. Would you like to surprise a loved one with a voucher? You choose the value and type of voucher. It´s even easier and faster online at www.parkhotel-badgriesbach.de. Our reception staff will be happy to advise you.
Wake-up call
Please contact the reception team by calling extension 108.
Wi-Fi
Free Wi-Fi is available in all areas of the hotel. User name: Parkhotel, Password: 94086. You can print documents in the guest internet terminal next to reception.